ServiceNow Developer

Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, and IT Operations.

Position Description: ThinkTek is seeking an experienced ServiceNow Developer/Administrator to engage in a broad range of platform administration, configuration, and development activities.

Key Responsibilities:

• Perform configuration, integration, custom programming, and other hands-on technical activities in relation to implementation of ServiceNow
• Implement ServiceNow customization's including: UI Policies, UI Actions, Business Rules, Client Scripts, workflow administration, and data import
• Participate in full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational support
• Serve as an individual contributor or team member on KPMG ServiceNow engagements

Required

• Active DoD Secret clearance
• B.S Computer Science or comparable, can substitute work experience in lieu of degree.
• Two (2) years of experience with the ServiceNow platform as an administrator/developer.
• Active/Current ServiceNow CSA or above.
• ITSM and ITOM experience, including CMDB, and Asset Mgmt., and portal.
• Experience in ServiceNow development (GLIDE, Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, APIs).
• Attention to detail and the ability to listen to stakeholder business requirements and translate to a working, maintainable, technical solution.
• Produce tangible deliverables (requirements specifications, design deliverables, projects objectives, within predetermined timelines.)
• Proficiency in troubleshooting, debugging, error log analysis and researching solutions.

ThinkTek offers telework and other flexible work arrangements to the greatest extent possible. ThinkTek LLC is proud to be an Equal Opportunity Employer (EOE), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.